QUALITY - ISO 9001:2008 Registered

Quality Policy

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Creative Specialties provides the highest quality products and services at competitive rates.  We provide a safe, clean, organized, and well equipped facility able to meet our customers' needs.  We hire and/or develop highly trained employees well equipped for their duties and responsibilities.  We practice LEAN and Continuous Improvement as principles of our business.  We evaluate ourselves for opportunities to improve and provide additional value to our customers.

Mission Statement

• We will practice business in truth and integrity not tolerating deceptive and deceitful practices.
• We will treat ourselves and our customers with dignity and respect.
• We will not make promises we cannot keep.
• We will provide the highest quality products and services at reasonable rates.
• We will hire and/or develop highly trained employees well equipped for their job duties.
• We will meet or exceed our customers’ expectations of us.
• We will practice LEAN and Continuous Improvement as principles of our business.
• We will be a success oriented company.
• We will define Success as our customer’s level of satisfaction with us.
• We will evaluate ourselves regularly as the foundation of our Continuous Improvement program.

Our goal is to meet or exceed our customers' expectation, provide a high value solution and develop longlasting business relationships.